We are located in beautiful Gulfport, MS. Friendly, customer-focused environment!
Job Description:
- Automotive Service Advisors greet customers and assist them with any inquiries they may have.
- Perform vehicle walk arounds and document customer concerns to enable the technician to properly diagnose and service the vehicle.
- Selling Service directly to the customer on the front-lines.
- Service Advisors prioritize required services, and are prepared to provide options upon request.
- Document declines for services and ask for follow-up on future service considerations.
- Keep customers informed on completion times, service expenses, and possible changes.
- Service Advisors remain involved with the delivery of the vehicle to the customer upon completion to ensure all customer concerns can be addressed.
- Spend quality time building a professional relationship with the customer.
- Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle.
Join our winning automotive service team – apply today!